When the water in your basement starts pooling, it may mean that your sump system is running, but the pump is not working. Addressing this issue quickly can help prevent water loss and expensive repairs. This guide covers the main problems to check and how to recover your sump pump normally.
Does the Sump Pump Have Power?
Start by checking the power supply. This is often the root of the issue.
- Check the breaker box: Go to your electrical panel. Look for the breaker that controls the sump pump. Flip it off, then back on to make sure it’s reset.
- Inspect the outlet: Sump pumps are often plugged into a GFCI outlet. If this outlet has tripped, press the “Reset” button.
- Try another device: Plug in a phone charger or small light to check if the outlet is working.
Pro Tip: If the GFCI keeps tripping, avoid using the sump pump until a professional checks the wiring. This could be a sign of an electrical issue.
Check if the Float is Stuck
The float switch tells the sump pump when to turn on. If it is stuck or not moving, the pump won’t activate.
Here’s how to inspect the sump pump float:
- Open the basin lid. Look inside the sump pit and find the float arm.
- Lift the float manually. Carefully raise the float to check if the pump activates.
- Listen for the sound. If the motor doesn’t start, something might have damaged the float, or the pump might not be working.
If the float doesn’t respond, that’s often a sign it needs replacement, or the whole pump unit may need servicing.
Need expert help with a sump pump not working? Contact KC Pier for a free consultation. We’ll check your system, test the pump, and recommend the right fix quickly and with no stress.
Could the Discharge Line Be Clogged?
If the pump turns on but water doesn’t leave the pit, the problem may be with the discharge pipe. Water must flow freely away from the house.
What to look for:
- Follow the pipe: Track the discharge line from the sump pump to where it exits outside.
- Check for blockages: Dirt, leaves, or ice can block the outlet and trap water.
- Flush the line: Run water through the pipe to help clear clogs if needed.
Key Takeaway: A blocked sump pump discharge line can lead to standing water, even if your pump is running. Keep this line clear to avoid backups.
Still Not Working? The Pump May Be Damaged
If you’ve checked the power, float, and discharge pipe, but the pump still won’t run, it may be broken.
Warning signs of pump failure:
- No sound when the float is lifted
- Frequent breaker trips or GFCI resets
- Visible rust, cracks, or leaks on the pump
Most sump pumps last around 7 to 10 years. If yours is near the end of its life, replacement may be the best option.
In Summary
We know how frustrating it can be when your sump pump isn’t working. That’s why we walk through the simple steps first: power, float, and discharge line. Often, one of these quick fixes will solve the issue.
But if you’re still stuck or if you’re unsure about opening the pit or testing parts, don’t take chances. Let our team handle it. We offer expert sump pump inspections and solutions to protect your home.
Contact KC Pier today for a free consultation and keep your basement dry year-round.
