What Questions Should You Ask Your Basement Waterproofing Contractor?

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You should always do your homework whenever you hire a basement waterproofing contractor to work on your home. Like any other business, it’s smart to shop around to make sure you’re not settling for mediocre services.

While the foundation repair business isn’t as saturated as other sectors, you have options, so let us show you why KC Pier is the most trustworthy contractor. With that in mind, we recommend asking a few good questions to determine whether you’re working with a competent crew.

Questions You Should Ask Your Waterproofing Team

There’s no reason to be shy when you invite a contractor into your home. Ask as many questions as you can think of during the structural consultation. If for no other reason, there are many options for waterproofing solutions.

Not every company will offer all of those options, but we certainly do at KC Pier. From a homeowner’s perspective, you should always ask “what’s causing the problems in the first place?

There’s no reason not to have a firm idea of why your basement is leaking. This is the only way you’ll know whether a repair will actually do what it intends. So, make sure you grasp the problem before the contractor proposes solutions like installing drain-tile systems or exterior wall membranes.

What About the Actual Basement Waterproofing Contractor?

You also want to vet the contractor themselves. Always look over their Google Reviews when you’re selecting companies. It’s a great tool for investigating the contractor’s past performance since homeowners never hesitate to report the good, bad, and ugly on the service they received.

Also, do they have a Better Business Bureau (BBB) standing? This lets you know whether the company has positive reviews, consumer complaints, and whether they resolve them.

Then, find out whether they are incorporated in Kansas or Missouri with insurance coverage for liability (as most reputable businesses would). Be aware that some companies will also use subcontractors to complete the work, so you’ll have to check on the viability of those folks as well.

There are lots of little nuances that are worth your time to explore before signing a contract. When you hire a company to protect your largest financial investment, your home, you can’t afford to take chances.

What Do You Get From Us?

At KC Pier, we can answer all these questions. We have plenty of positive customer feedback on Google Reviews, an outstanding BBB profile, full insurance in both states, and hire all our own employees. We also train our staff every month on specific repair techniques and strategies. This includes seasonal training to address common foundation problems we expect to see during the spring or fall.

Hiring a Professional > DIY Waterproofing

In one of our previous posts, we explained why it’s rarely a good idea to take the DIY approach to foundation repair. Here are a few reminders of why it’s better to select a professional to handle this difficult work.

  • It’s actually faster and more cost effective than laboring through something, especially if you don’t have the appropriate equipment or experience with waterproofing.
  • You could apply a less effective drainage solution and make problems worse.
  • If you have a nice finished basement, there are fewer options for addressing leaks and other problems. Not recognizing this could lead you to break into walls, damage the room, along with anything expensive inside of it.
  • It’s unsafe to operate excavation equipment or dig trenches if you don’t have the proper training and licensing for it.

KC Pier: Kansas City’s Most Reputable Basement Waterproofing Contractor

You can skip all the hassle of working with questionable repair companies when you hire KC Pier for basement waterproofing. Again, we will take the time to answer every pressing question, including the ones we didn’t mention here. Our mission is to leave you with full peace of mind that your basement won’t flood or suffer endless leaks.

So, contact us anytime for a free estimate and discover why we’re the #1 basement waterproofing contractor in the Kansas City metro area.

Eric Scheele

Eric Scheele

Owner & CEO

You Get What You Pay for. But You Shouldn't Have to Overpay.

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